can now manage all reviews from different locations under their . Additionally, responding to reviews for all locations can be done directly from the primary location, streamlining the process and making it much easier for multi-location businesses to manage and engage with customer feedback in one place.

Users now have the ability to update Google review responses directly from the dashboard. This feature makes it easier to manage and modify your responses to customer reviews without having to leave the platform, ensuring a seamless experience when engaging with reviews.

We’ve made it easier for to manage their communication limits! You can now enter your email and SMS limits manually instead of increasing the number one at a time. This update streamlines the process, saving you time and giving you greater flexibility in adjusting limits according to your needs.

We’ve added a option directly in the dashboard! Users can now submit feature requests for our team to consider, helping us prioritize updates based on their overall impact for all users. Your feedback is essential to improving Grab Your Reviews, and this new feature makes it easier than ever to share your ideas with us!

To improve organization and user experience, we’ve moved the list of customers who have completed their review campaign from the Active tab to the new Completed tab. Previously, this list was accessible via a dropdown in the Active tab. Now, you can easily find and manage completed campaigns in a dedicated section, keeping things cleaner and more streamlined.

A option has been added to the review platform layout option under the review landing page. Now, if customers are not entirely satisfied with their experience, they can leave private feedback directly on the platform. This allows the management team to address concerns or issues in a confidential manner, helping resolve problems before they turn into public reviews.

We’re thrilled to announce a major upgrade to our Bulk Import feature! Managing your customer data just got faster, smarter, and more intuitive.

What’s New?

✨ Streamlined UI: A fresh, user-friendly interface to make importing data smoother than ever.

✨ Advanced Field Mapping: Easily map fields from your CSV to ensure 100% accuracy. No more guesswork!

✨ Import History & Error Logs: Track all your imports and quickly resolve any errors with detailed logs.

We have fixed branding issue when for Agency users in social sharing preview.

The Multi-Location feature is designed for businesses with multiple branches or locations, making it easier than ever to manage reviews from all your sites in one centralized dashboard. You can now monitor customer feedback, respond to reviews, and analyze performance across different locations, ensuring that each branch maintains a strong online reputation. This streamlined approach helps you maintain consistency in customer engagement and empowers you to address feedback effectively at every location.

Our new Social Sharing with Image feature allows you to effortlessly promote your customer reviews across social media platforms. Now, when you share a review, you can include eye-catching images that grab attention and highlight your brand’s positive feedback. This not only enhances your online presence but also encourages more customers to engage with your business, boosting your reputation and attracting new clients!